Our Ethos – 'Integrating Invicta – The Partnership Approach'

Invicta Building Services Ltd’s approach to ‘partnering’ delivers benefits to all parties involved. Notably, it provides the client with an innovative, quality solution and gives Invicta the advantage of establishing a long term, successful business partnership. 'Integrating Invicta' was launched in early 2004 and has five strands.

Identification

Invicta seeks out likeminded organisations that enjoy working in partnership and recognise the rewards of close co-operation with both the supply chain and clients. The process includes setting common values and objectives to ensure compatibility and common ground and integrating in this manner has proven to be a catalyst to business growth and increased revenue opportunities.

Investment

Relationships don't grow unless they are fed. The team at Invicta believe in giving - and receiving - constructive, non-confrontational feedback. Shared goals achieved through robust key performance indicators mean that projects can be completed on time and to budget in an environment of mutual trust and co-operation.

Innovation

It's a fact that competitive tendering doesn't always achieve the best outcome. Invicta adopts lean construction techniques, value engineering and risk management that collectively deliver on quality and price. This approach accounts for much of Invicta’s business being realised of the back of negotiation with existing clients, without the need to go through a laborious tender process.

Improvement

No one can afford to stand still. Invicta’s culture of continuous, measured improvement, coupled with the identification and adoption of best practice and the delivery of consistently high standards, has delighted clients.

Impact

The focus of 'Integrating Invicta's was to assess the impact on both the client and the end user. The standards and benchmarks that have been introduced assure all parties of exceptional quality at all stages of a project. At Invicta we know that the company's future success is driven by its excellent track record and we are all committed to further enhancing Invicta’s reputation through service excellence.